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Return & Refund Policy
Your satisfaction matters to us. Learn how we handle returns, refunds, and order concerns with clarity and care.
Return Policy
Final Sale Policy
At Ricolicious, due to the nature of our products and for safety, compliance, and quality assurance reasons, all sales are final.
We do not accept:
- Returns
- Exchanges
- Refund requests
- Order cancellations after processing
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, you must contact us within 24 hours of delivery.
Include
- Your order number
- Clear photos of the package and product
- A brief explanation of the issue
After review, if approved, we may provide:
- Replacement product
- Store credit
Shipping Issues
Ricolicious is not responsible for:
- Carrier delays
- Lost or stolen packages marked as delivered
- Incorrect addresses entered by customers
Age Restricted Products
By placing an order, you confirm that you are 21 years of age or older and legally allowed to purchase hemp-derived products in your jurisdiction.